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Support Center

Need help with Apex AI? We're here to assist you with any questions or issues you may have.

Get in Touch

Email Support

Send us an email and we'll get back to you within 24 hours.

liam@tryapexai.com

Response Time

Business Hours: Within 4 hours

After Hours: Within 24 hours

Frequently Asked Questions

How accurate is the AI analysis?

Our AI model has been trained on thousands of stock charts and achieves high accuracy in pattern recognition. However, all analysis should be used as supplementary information alongside your own research and risk assessment.

What image formats are supported?

We support JPG, PNG, and WebP formats. For best results, ensure your chart image is clear, well-lit, and shows the complete chart with visible axes and labels.

Is my uploaded data secure?

Yes, we take data security seriously. All uploaded images are encrypted during transmission and processing, and are automatically deleted within 24 hours of analysis completion.

Can I analyze multiple charts at once?

Currently, our system processes one chart at a time to ensure optimal analysis quality. You can upload multiple charts sequentially for individual analysis.

What types of analysis do you provide?

Our AI provides comprehensive analysis including trend identification, support/resistance levels, chart patterns, technical indicators, and potential price targets with risk assessments.

Do you offer refunds?

We stand behind our service quality. If you're not satisfied with your analysis, please contact us within 48 hours and we'll work to resolve any issues or provide a refund.

Need More Help?

Can't find what you're looking for? Our support team is ready to help with any questions, technical issues, or feedback you may have.

Email us at:liam@tryapexai.com
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