Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account with username and email
• Upload photos of your scale for weight tracking
• Record weight measurements manually or through AI recognition
• Participate in the leaderboard and competition features
• Contact us for support or inquiries

2. Health and Weight Data

We collect and process sensitive health-related information, including your weight measurements and progress over time. This data is:

• Stored securely with encryption
• Used to track your personal progress and display on the leaderboard
• Never sold or shared with third parties for marketing purposes
• Accessible only to you and authorized service personnel
• Retained for as long as your account is active or as needed to provide services

3. Photo Processing and AI Recognition

When you upload photos of your scale to Scale AI:

• Photos are processed by our AI systems to extract weight measurements
• Photos may be temporarily stored for processing and quality improvement
• We use industry-standard encryption to protect your photos during transmission and storage
• Photos are automatically deleted after processing unless you choose to save them
• We may use anonymized photo data to improve our AI recognition accuracy

4. Leaderboard and Public Information

By participating in the leaderboard, you acknowledge that certain information will be publicly visible:

• Your chosen username
• Your weight progress and statistics
• Your ranking on the leaderboard
• Achievement badges and milestones

You can opt out of the leaderboard at any time through your account settings, which will hide your information from public view.

5. How We Use Your Information

We use the information we collect to:

• Provide weight tracking and AI-powered scale reading services
• Display your progress on the leaderboard
• Improve our AI models and recognition accuracy
• Send you notifications about your progress and achievements
• Communicate with you about our services and updates
• Ensure the security and integrity of our platform
• Comply with legal obligations

6. Information Sharing

We do not sell, trade, or otherwise transfer your personal health information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operating our platform (under strict confidentiality)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition (with notice to you)

7. Data Security

We implement robust technical and organizational security measures to protect your sensitive health data, including encryption of data in transit and at rest, regular security audits, access controls, and secure data centers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information and weight data for as long as your account is active or as needed to provide services. Scale photos are typically deleted within 24 hours of processing unless you explicitly save them. You can request deletion of your account and all associated data at any time.

9. Your Rights

You have the right to:

• Access all personal and health information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and all associated data
• Export your weight tracking data
• Opt out of the leaderboard and public features
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

10. Children's Privacy

Scale AI is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: