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Frequently Asked Questions
How does the AI costume try-on work?
Simply upload a photo of yourself, choose a costume from our library, and our AI will generate a realistic visualization of you wearing that costume. Our advanced machine learning models analyze your photo to create a natural-looking result that shows how the costume would look on you.
What types of photos work best?
For best results, use clear, well-lit photos where you're facing the camera directly. Full-body shots work best for full costumes, while head-and-shoulders photos are ideal for masks and headpieces. Avoid photos with heavy filters, sunglasses, or obstructions.
Is my photo data secure and private?
Yes! We take your privacy seriously. Your photos are encrypted and stored securely. We never share your images with third parties or use them for marketing without your explicit consent. You can delete your photos at any time from your account settings. See our Privacy Policy for full details.
How many costumes can I try on?
The number of costume try-ons depends on your subscription plan. Free users get a limited number of tries per month, while premium subscribers enjoy unlimited costume generations. Check your account dashboard to see your current usage and plan details.
Can I save and share my costume try-ons?
Once your AI-generated costume image is ready, you can download it to your device or share it directly to social media. All generated images are saved in your account gallery for easy access later.
What if the AI result doesn't look right?
AI results can vary based on photo quality and costume complexity. If you're not satisfied with a result, try uploading a different photo with better lighting or a clearer angle. You can also regenerate the same costume for a different variation. If issues persist, contact our support team for assistance.
Can I request specific costumes to be added?
Yes! We're always expanding our costume library. Send us your costume requests via email at liam@tryapexai.com, and we'll consider adding them in future updates. Popular requests are prioritized for our development roadmap.
Do you offer refunds?
We offer refunds within 14 days of purchase if you're not satisfied with the service. Please contact our support team with your order details, and we'll process your refund request promptly.
Is there a mobile app available?
Currently, Costume AI is available as a web application that works on all devices. We're working on dedicated mobile apps for iOS and Android, which will be released soon. Sign up for our newsletter to be notified when they launch.
Still need help?
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